Betting Rules

1. General betting principles

By placing a bet with Onyx Casino, you confirm that you have read and understood the applicable rules and agree to follow them. These rules should be read together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules displayed on the website. If there is an inconsistency between general information and a specific product rule, the rule that applies to that product will generally take precedence.

You are responsible for checking your selections, stake, odds, bet type and any other details before confirming a wager. A bet should only be placed when you are satisfied that all information is correct. Once submitted and accepted, a bet may not be changed or cancelled unless the relevant rules expressly allow it or Onyx Casino decides that an adjustment is required.

• You must be legally permitted to use betting services in your location.
• You must provide accurate and complete account information when requested.
• You must keep your login details secure and must not allow another person to use your account.
• You must use only payment methods and account facilities made available to you.
• You must not place bets for another person or operate multiple accounts unless expressly permitted.
• You must comply with all applicable Australian laws and any relevant state or territory requirements.

Onyx Casino may refuse, suspend, limit or review a bet or account where this is permitted by the applicable rules. This may include situations involving suspected fraud, technical problems, incomplete verification, account misuse, prohibited activity or a possible breach of these rules. Any action taken will be handled in accordance with the applicable terms and legal requirements.

2. Placing and accepting bets

Checking a bet before confirmation

Before confirming a wager, check the event, market, selection, game, stake, odds and potential return shown on the bet slip or confirmation screen. Displayed odds or other information may change before a bet is submitted. The information shown at the point of confirmation is the information you should use when deciding whether to proceed.

When a bet is accepted

A bet is not necessarily accepted simply because it has been entered on a bet slip or appears to be processing. Acceptance occurs only when the system confirms the wager. You should retain the confirmation details, reference number or other record displayed after acceptance. If confirmation is not received, do not assume that a bet has been placed; check your account activity before trying again.

A bet may be rejected or placed on hold for operational, technical, verification or compliance reasons. If a system error affects a bet, the wager may be reviewed and corrected, cancelled or settled in accordance with the applicable rules. Onyx Casino does not guarantee that every displayed market, price or game will remain available until the point of confirmation.

Stake and account responsibility

You must make sure that you have enough available funds before placing a wager. A request to place a bet does not create a right to credit, a refund or a particular outcome. Stakes are treated as committed once the bet is accepted, subject to any cancellation rights or adjustments set out in the relevant rules.

• Do not place a bet if you are unsure about the market or its conditions.
• Do not rely on a browser display alone if a confirmation message or account record is unavailable.
• Review open bets and account activity regularly.
• Report any apparent error, duplicate wager or unauthorised activity as soon as possible through the available support process.
• Never chase losses or increase stakes to try to recover money already lost.

Live and in-play betting

Where live or in-play betting is offered, there may be a short delay between an event occurring, the market being updated and a bet being accepted. Markets may be suspended while important information is checked. A wager submitted during a suspension, price change or event interruption may be rejected, accepted at a revised price where allowed, or reviewed under the relevant product rules.

3. Results, settlement and corrections

How outcomes are determined

Bets are settled using the official result, score, classification, game outcome or other settlement information applicable to the relevant market. The source used may depend on the product and the event. Where an official result is changed after initial publication, the bet may be resettled if the relevant rules allow this.

A market may have special conditions for abandoned, postponed, interrupted, shortened or rescheduled events. These conditions can vary according to the market type and the circumstances of the event. For this reason, you should read the rules displayed for the individual market rather than relying on general assumptions about how an outcome will be settled.

Void, cancelled or adjusted bets

A wager may be declared void, cancelled or adjusted where a market was offered in error, the event or game did not proceed as required, the result cannot be verified, a technical fault affected the bet, or another condition in the applicable rules has occurred. If a bet is voided, the stake will generally be treated in the way described by the relevant product rules.

Errors may include an incorrect price, description, handicap, result, payout calculation or other displayed detail. Where an obvious error is identified, Onyx Casino may correct the error and settle the affected bet using the accurate information, or cancel the affected bet where correction is not reasonably possible. This does not limit any rights you may have under applicable Australian consumer law.

Multiple and combined bets

If a product permits multiple selections or combined wagers, each part of the bet may be subject to its own rules. One void selection may affect the remaining selections differently depending on the bet type. A combined wager may also be affected when selections are dependent on one another, relate to the same event or are not permitted to be combined. The bet slip and product rules should be checked before confirmation.

Casino and game outcomes

For casino games, the outcome is determined by the game rules and the authorised system or software used to operate the game. Game instructions should be read before play. If a game is interrupted, displays an incorrect result or is affected by a technical issue, the game record and applicable rules may be reviewed to determine the correct outcome. A displayed result should not be treated as final where the system identifies a material error.

4. Account, payment and verification requirements

Only eligible account holders may place bets. You may be asked to verify your identity, age, location, payment method or source of funds before an account can be used fully or before certain transactions are processed. Information supplied for verification must be truthful, current and consistent with your account details.

Payments, withdrawals and refunds are subject to the available payment options, transaction checks and applicable terms. A transaction may be delayed, declined or placed on hold while required checks are completed. You should use a payment method in your own name unless the applicable rules clearly permit another arrangement.

• Do not use a payment method without the account holder's authority.
• Do not attempt to conceal the true source or destination of funds.
• Keep personal and payment information secure.
• Tell Onyx Casino promptly if you believe your account has been accessed without permission.
• Do not create or use an account to avoid a restriction, exclusion, verification request or responsible gambling measure.

Onyx Casino may restrict account activity where required for legal, regulatory, security or responsible gambling reasons. Account balances and transactions may be reviewed as part of these processes. Any available balance will be handled in accordance with the Terms and Conditions and applicable law, subject to legitimate adjustments, reversals, verification requirements or other permitted deductions.

5. Responsible and fair betting

Betting should be treated as entertainment, not as a way to make money or solve financial problems. Outcomes are uncertain, and no strategy can guarantee a win. Set a budget before you play and use only money that you can afford to lose. Never borrow money, use essential household funds or sell possessions to fund betting.

• Set personal spending and time limits before starting.
• Take regular breaks and avoid betting when tired, upset or under the influence of alcohol or other substances.
• Do not chase losses or make larger bets because you feel due for a win.
• Keep betting separate from rent, bills, savings and other financial commitments.
• Consider using available account controls, deposit limits, time-outs or self-exclusion options.
• Seek independent support if betting stops feeling enjoyable or begins affecting your finances, relationships, work or wellbeing.

You must not engage in cheating, collusion, manipulation, fraud, money laundering, misuse of technical vulnerabilities or any other conduct that may compromise the fairness or security of the betting service. Suspicious activity may be investigated and may result in a bet or account being restricted in accordance with the applicable rules.

If you have a question about a bet, result, account restriction or settlement decision, review the relevant product rules and the account record first. You may then use the available support or complaints process. When raising an issue, provide the relevant bet reference and a clear description of the concern, but never include your password or other sensitive security information.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or responsible gambling practices. The current version published on the website applies to future activity from the time it is made available, unless a different application is required by law. Please check this page and the relevant product rules before placing a new wager.