Cookies Policy

About cookies

Cookies are small text files that may be placed on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent experience during a visit or on a later visit. Similar technologies, such as pixels, tags, scripts, local storage and device identifiers, may perform related functions. In this policy, these technologies are collectively referred to as cookies unless a distinction is needed.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Where this occurs, the information may be treated as personal information under applicable privacy laws. Onyx Casino handles information in accordance with its Privacy Policy and applicable Australian requirements.

Some cookies are set directly by Onyx Casino, while others may be set by service providers that support website functions, security, analytics, communications or advertising. The availability and use of particular cookies can change as the website, services and supporting technology develop.

How long cookies remain on your device

• Session cookies are temporary. They generally remain on your device while your browser is open and are removed when the browsing session ends.
• Persistent cookies remain on your device for a set period or until you delete them. They may help remember settings or recognise a returning visitor.
• Some technologies may operate only while a particular page, application or feature is open and may not be stored in the same way as a traditional cookie.

Why cookies may be used

Cookies may be used for several different purposes. The cookies used on the website can depend on the pages you view, the features you use, your device and your preferences. Not every cookie is used for every visitor. Some cookies are essential for the website to function, while others are optional and may be controlled through the available cookie settings.

Strictly necessary cookies

These cookies support core website functions and cannot always be disabled through the cookie preference tool. They may be used to maintain a secure connection, support account or session functions, process requests, remember security choices, identify suspicious activity, balance traffic, prevent misuse and help the website load correctly. Without these cookies, parts of the website may not operate as intended.

Preference and functionality cookies

These cookies may remember choices such as language, region, display settings, consent preferences or other selections made while using the website. They can help provide a more convenient experience by reducing the need to repeat the same choices. If you refuse or delete these cookies, some preferences may not be retained and you may need to set them again.

Performance and analytics cookies

These cookies may provide information about how visitors use the website, such as which pages are visited, how long a page is viewed, whether a page responds correctly and where errors occur. The information can help improve website design, navigation, content, reliability and performance. Analytics information may be collected in an aggregated or otherwise limited form, subject to the settings and services in use.

Security and fraud prevention technologies

Cookies and similar technologies may help protect accounts, transactions and website systems. They can assist with detecting unusual activity, preventing automated abuse, identifying repeated failed access attempts and supporting responsible security controls. These technologies may operate even where optional analytics or marketing cookies have been declined because security is important to the operation of an online gambling service.

Advertising and marketing cookies

Where used and permitted, these technologies may help measure the effectiveness of marketing, limit repeated advertising, understand how visitors reach the website or present information that may be more relevant to their interests. They may be placed by Onyx Casino or by selected third parties acting on its behalf. Marketing preferences can generally be changed through the cookie settings or other controls made available on the website.

Any marketing or promotional activity remains subject to applicable law, platform requirements, age restrictions, responsible gambling obligations and the terms that apply to the relevant service. Cookies are not used to encourage gambling that is unsafe or outside a customer’s chosen limits.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose categories individually. Your choices may be stored so that the preference notice does not appear each time you visit. You can revisit or change your choices where the website provides a cookie preference link or settings option.

You can also control cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The steps differ between browsers and devices, so you should check the relevant help information for your browser or operating system. You may also be able to limit tracking or reset advertising identifiers through your device settings.

• Blocking all cookies may prevent some website pages, account functions or security features from working correctly.
• Deleting cookies may remove saved preferences and may require you to sign in or repeat choices on a later visit.
• Changing your browser settings may affect other websites as well as Onyx Casino.
• Cookie controls may need to be applied separately on different browsers, devices or profiles.
• A cookie preference tool may not control every technology used by a third-party service.

If you use the website without changing your settings, strictly necessary technologies may continue to operate so that essential services can be provided. Optional technologies will be handled according to the choices available through the website and any settings you select. Withdrawing consent does not affect processing that took place before the withdrawal and does not necessarily remove information already collected. Further information about access, correction, deletion and other privacy rights is set out in the Privacy Policy.

Third-party services, privacy and updates

Onyx Casino may use third-party providers to support hosting, website functionality, security, analytics, communications, payment-related processes, customer support or marketing. Those providers may use cookies or similar technologies in accordance with their own terms and privacy notices. The website may also contain links to third-party websites or services. This Cookies Policy does not govern the privacy practices of websites that are not operated by Onyx Casino.

Information collected through cookies may include details such as your IP address, browser type, device type, operating system, approximate location, pages viewed, links used, date and time of access, referring website, language settings and interactions with website features. Depending on the technology and the circumstances, this information may be combined with account, transaction, support or device information. Onyx Casino uses such information only for legitimate business, operational, security, compliance and service purposes described in its Privacy Policy or otherwise permitted by law.

The website is intended for people who meet the applicable legal age and eligibility requirements for online gambling in their location. Cookies may support age, identity, account, security and compliance processes, but they do not replace those processes. You must provide accurate information when requested and use the website only where doing so is lawful.

Changes to this policy

This policy may be updated from time to time to reflect changes in technology, website features, service providers, privacy practices or legal requirements. The current version will be made available on the website and may include an updated revision date where appropriate. You should review this page periodically, particularly before using new website features. If a material change affects the way optional cookies are used, the website may provide additional notice or request new preferences where required.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to change a cookie preference or want to make a privacy-related request, use the contact or support options published on the Onyx Casino website. Do not include unnecessary sensitive information in a general enquiry. Requests may be subject to identity checks and any lawful exceptions or limitations. The Privacy Policy contains further information about how privacy questions and requests are handled.