Lucky Number Promotion

Win Up to AUD 888

Every AUD 10 deposit earns a lucky number
Min Deposit
AUD 10 per entry
Max Withdrawal
AUD 888
Withdrawal Limit
100× per deposit
Min Overall Deposit
AUD 1.00

Contact Onyx Casino

If you need help with Onyx Casino, email support@onyxcasino.click. Our support team can assist with general questions and help direct your request to the right area.

Onyx Casino operates under a PAGCOR licence and holds certifications listed on-site covering the period 2021-2026, supporting a secure environment for Australian players.

Lucky Number PromotionWin Up to AUD 888

  1. Established Certifications2021-2026 on-site certifications
  2. LicencePAGCOR
  3. Game ProvidersNetEnt, Pragmatic Play, Eyecon, BNG, Aristocrat, ACE333, JILI
  4. CurrencyAUD

How to get in touch

The best way to contact us is by email. Send your message to support@onyxcasino.click and explain what you need help with. Support requests are usually answered within 24 hours, although response times can vary depending on the nature and detail of the request. Sending complete information can help us review your question more efficiently.

You can contact support about matters including:

  • Account access, profile questions and verification requirements
  • Deposits, withdrawals and other payment questions
  • Bonus terms, eligibility and general promotional queries
  • Technical problems, website errors or difficulties using an account
  • Responsible gambling questions, account restrictions or requests for support

What to include in your email

To help support understand your request faster, include the email address registered to your account or your username, together with a short description of the issue. If relevant, attach clear screenshots showing the problem. Please do not include your password or complete payment details in your message. For account-related requests, we may need to ask for additional information to confirm account security before discussing certain details.